Phone

1-(877)-707-1736

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Return Policy for Quantum Gizmos LLC

At Quantum Gizmos LLC, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that sometimes things do not go as planned, and we are here to help. Below is our return policy, which applies to non-collectable items only.

Return Policy Overview

  • 30-Day Money Back Guarantee: You have 30 days from the date your item arrives at your home to initiate a return.
  • Manufacturing Defects Only: Our policy covers only items that arrive with manufacturing defects. We do not accept returns for items that are no longer wanted or ordered by mistake.

How to Initiate a Return

  1. Submit a Return Request: To initiate a return, please visit our website and navigate to the “Returns” section. There, you will find the option to submit a return request.
  2. Provide Necessary Information: Fill out the return request form with your order details and reasons for the return.
  3. Return Authorization: You will receive a return authorization from our team via email within 2-3 business days.
  4. Shipping Your Return: Once you receive the return authorization, you may send the item back to us in accordance with the instructions provided.

Processing Timeline

  • Return Processing: Once we receive your returned item, please allow 5-7 business days for our team to process your return and issue a refund to your original payment method.

Important Guidelines

  • Eligibility: Returns are only accepted for manufacturing defects. Items must be unused and returned in their original packaging.
  • Not Eligible for Return: Items that are collectables, opened, or used cannot be returned.

Discounts & Promotions

  • Terms and Conditions: Any applicable discounts or promotions will be clearly outlined at the time of purchase. Specific terms will be listed on the product pages and checkout screen.
  • Expiration of Discounts: Please note that any discounts or promotions must be honored only within their specified time frame as indicated on the website.

Contact Us

If you have any questions about our return policy or need further assistance, please contact our customer service team through our website.

Finding Our Policies

Our shopping policies, including shipping and returns, can be found at the bottom of every page on our website for easy access. We encourage you to read through our policies prior to making a purchase to ensure a smooth shopping experience.

 

Thank you for choosing Quantum Gizmos LLC! We appreciate your business and are here to support you in any way we can.

Email Address

Phone Number

1-(877) 707-1736

Business Hours

M-F / 9-5pm 

Returns

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